Frequently Asked Questions

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Visa, Mastercard, Paypal, Bancontact, Carte Bleue, Maestro, V Pay.
Belgium, France, Luxembourg, the Netherlands, Italy, Germany, Portugal, Spain.
Via your customer account, by clicking on the ‘My Account’ tab. Then select ‘My WEB orders’.
Within 24 hours for BENELUX and within 48-72 hours for the rest of Europe
ShopForGeek is an online shop offering a vast catalogue of POP culture merchandise. We sell decorative accessories, clothing, figurines, mugs, posters, lamps, toys, kitchen accessories and much more.
You may cancel your order by sending an email with your order reference to [email protected]
Check the status of your order online. If it does not appear, contact the ShopForGeek after-sales service.
Yes, within 14 days of purchase.
For Benelux customers, we will deliver via Bpost. For French customers, we will deliver via Colissimo (La Poste).
Yes, you can manage your addresses in your address book in the ‘My Account’ section.
We accept returns for defective items purchased on ShopForGeek within the manufacturer's warranty period.
To contact the after-sales service, send an email to [email protected]

The consumer has the right to notify ShopForGeek that he/she renounces the purchase, without penalty or reason, within 14 calendar days from the day after the day of delivery of the goods.

In case of exercise of the right of withdrawal within the above-mentioned period, only the price of the purchased product(s) and the shipping costs will be refunded. The return costs remaining at your expense. Returns should be made in their original condition and if possible accompanied by a copy of the purchase invoice.

The right of withdrawal does not apply to orders with an in-store withdrawal.

Return address : ShopForGeek, 19 Avenue Zénobe Gramme, 1300 Wavre, Belgium.

A withdrawal form is available via this link: Click here

Click on ‘My Account’, then ‘My Information’ and change the information as necessary.
The website has an SSL certificate. In addition, passwords are encrypted in our databases. Payments are managed by ATOS Worldline.
Click on ‘My Account’ and then ‘My GeekPoints’.
The availability is displayed on the product's page.